Q What are the ticket prices?
A: One ticket for $25, 3 tickets for $60, 6 tickets for $100 18 tickets for $250
Q: How can tickets be purchased?
A: By phone anywhere in Alberta – toll free 1-888-880-0992
By fax anywhere in Alberta – toll free 1-877-787-7329 or
on the internet at www.starslottery.ca
In person at the Showhomes:
Calgary – 22 Crestridge Mews SW - Crestmont
St. Albert – 57 Lacombe Drive – Lacombe Perk Estates
Red Deer – 15 Sawyer Close
Lethbridge – 240 Canyon Estates Way W – The Canyons
Official ticket will follow in 2-3 weeks.
A receipt will be issued from all four Showhomes, Official tickets will arrive in 2-3 weeks.
Q Where are ticket order forms available?
A: Brochures containing ticket order forms can be picked up at all suppliers and:
-STARS Calgary: 1441 Aviation Park NE
-STARS Edmonton: Suite 100, 1519 – 35 Avenue East
-STARS Grande Prairie: 10911 123 Street
-At the four Showhomes
Completed ticket order forms can only be dropped off at STARS bases in Calgary,
Edmonton and Grande Prairie.
Q How many tickets are sold in total?
A: 20,000 single tickets for $25
30,000 sets of three for $60
103,000 sets of six for $100
21,500 sets of 18 for $250
Total number of tickets printed – 1,115,000
Q What methods of payment are accepted?
A: Cheque, Money Order, VISA and MasterCard.
Direct Debit available at the Showhomes only. NO Cash or post dated cheques accepted.
Q: What is the mailing address to purchase tickets?
A: PO Box 700 Station M, Calgary AB T2P 4Y3
Q: Is there an age restriction on purchasing tickets?
A: Yes. Ticket purchasers must be 18 years of age or older
Q: If I am not a resident of Alberta can I still purchase a ticket?
A: Yes, however the sale must take place in the province of Alberta
Q How long does it take to receive a ticket confirmation in the mail?
A: Please allow 2-3 weeks
Q Is the ticket tax deductible/do you get a tax receipt?
A: No, there is no tax receipt issued as Revenue Canada deems that the purchase of a
ticket is not a donation. All lottery winnings are tax free.
Q How many names can be put on a ticket?
A: Up to two names on a ticket. Should there be more than two purchasers, the
purchasers must keep a record of who is involved in the purchase. Lottery management
will not be responsible for any conflict between multi ticket purchasers. In the event of a
winning ticket stub having more than one name, lottery management will award the prize
to the first individual whose name is listed on the ticket confirmation stub.
Q Can a ticket be refunded?
A: Yes. However, if any ticket purchased has been entered in any draw, no refund will be
issued after the draw has taken place.
Q Who is prohibited from purchasing tickets?
A: Contest rules prohibit the following people from purchasing tickets:
- Board Members and Executive Management Staff of STARS
- Staff of Stride Management Corp. and family members of
- Staff of Black Fund Development Inc. and family members of
CUT-OFF DATES AND DRAW DATES
Q: What are the cut-off dates and draw dates?
A: Loyalty Draw cut-off date: Midnight January 15, 2013 Draw Date: January 30, 2013
Early Bird Draw cut-off date: Midnight March 6, 2013 Draw Date: March 21, 2013
Final Draw cut-off date: Midnight March 27, 2013 Draw Date: April 18, 2013
Q: If the tickets sell out early when will the draws be held?
A: Should all tickets be sold out by midnight March 6, 2013 all remaining draws will be
made beginning on March 20, 2013 and will be completed with the top 10 draws on March 26, 2013
upon approval of Alberta Gaming and Liquor Commission.
Q Where will the draws take place?
A: All three manual draws (Loyalty, Early Bird and Final) will be under the supervision of
Black Fund Development Inc., Stewart and Associates and Stride Management Corp.
They take place at 1441 Aviation Park NE, Calgary, AB. Any person wishing to view the
draws may do so by attending at the above location on the draw date(s).
Q How many prizes can be won?
Q What is the total retail value of all the prizes?
Q: What are the Grand Prizes?
A: There are five Grand Prizes worth over $4.0 million:
1 - Furnished Showhome – Calgary
1 - Furnished Showhome – St. Albert
1 - Furnished Showhome – Red Deer
1 - Furnished Showhome - Lethbridge
1 - 2013 GMC Sierra 2500HD 4WD Denali Truck plus a 2013 Winslow 28’ RKW triple slide 5th Wheel
Q: What are the Loyalty Draw prizes?
A: There are 75 Loyalty Draw prizes worth $130,500:
3 - $25,000 cash prizes
2 - $10,000 cash prizes
3 - $5,000 cash prizes
4 - $1,000 cash prizes
15 - $300 cash prizes
48 - $250 cash prizes
Q: What are the two Early Bird Prize Packages?
A: 1. 100,000 cash
2. 2013 Mercedes Benz E350, Las Vegas Vacation for 2 adults and $5,000 cash
Q: What are the other 3118 prizes?
A: 10 vehicles, 35 vacations, 2 helicopter rides, 450 cash prizes, 22 jewellery prizes,
150 luggage prizes, 67 camping prizes, 150 Lotto prizes, 1 furniture package, 8 fitness prizes,
105 Camera Prizes, 160 Outdoor prizes and 1958 electronic prizes.
Q How and when will the winners’ names be available?
A: A list of the top winners will be published in major newspapers in Calgary, Edmonton,
Lethbridge, Red Deer and Grande Prairie and a full list will appear on the STARS Lottery
website (www.starslottery.ca) approximately 10 days after the final draw.
Q How will winners be notified?
A: All winners will be notified in writing by Stride Management Corp. and in some cases by
telephone by STARS representatives about what they have won and how to claim the
prize. If a winner cannot be notified after a period of one year from the draw date, the
prize or equivalent cash value will be donated to a charitable beneficiary approved by
Alberta Gaming & Liquor Commission.
Q Are ticket purchasers eligible for all prizes?
A: Ticket purchasers are eligible for all 3,200 prizes provided they purchase before any
draw deadline. After each draw the winning ticket will be returned to the drum and is
eligible for all remaining prizes.
Q: Do prizes have to be accepted “as is”?
A: Prizes must be accepted as awarded. There will be no cash “in lieu of” option.
Restrictions apply for the following prizes: Travel – “All travel prizes provided by
UNIGLOBE Geo Travel Group are valid for one year from draw date. Extensions will
be granted upon request; however, some restrictions may apply for certain prizes.”
Lottery prizes are tax-free and winners are not obligated to live in the showhome.
SHOW HOME INFORMATION
Q What hours are the Showhomes open?
A: All Showhomes open January 16, 2013
CALGARY SHOWHOME, 22 Crestridge Mews SW
Monday – Thursday 2 p.m. to 8 p.m.; Weekends and Holidays 12 p.m. to 5 p.m.; Closed Fridays
ST. ALBERT SHOWHOME, 57 Lacombe Drive
Monday – Thursday 3 p.m. to 8 p.m.; Weekends 12 p.m. – 5 p.m.; Closed Friday
RED DEER SHOWHOME, 15 Sawyer Close
Saturday – Wednesday 1 p.m. to 5 p.m.; Closed Thursday and Friday
LETHBRIDGE SHOWHOME, 240 Canyon Estates Way W
Daily 1 p.m. to 5 p.m. until sold out
Q Who is the project manager?
A: Joan Black, President, Black Fund Development Inc.,
3950 – 12th Street NE, Calgary AB T2E 8H9, (403) 543-2747
Q Who does the operational support for the Lottery?
A: Stride Management Corp., 3950 – 12th Street NE, Calgary AB T2E 8H9 is responsible
for the processing of all ticket requests, issuing and mailing of tickets to ticket
purchasers, maintaining the website, supervising the draws and notifying all winners in
writing. They also manage the Call Centre at the address above.
Q Who is the project auditor?
A: Stewart and Associates, 512 – 40th Avenue NW, Calgary AB T2K OE6
Q How many 2013 STARS Lottery brochures will be mailed out?
A: Beginning on December 27, 2012, approximately 245,000 brochures and letters will be
pre-mailed to 2011 and 2012 previous lottery ticket purchasers by a 1.2 million Lottery
brochure drop to households throughout Alberta starting January 16, 2013.
Q How many years has the STARS Lottery been operating?
A: The 2013 lottery will be the 20th annual lottery.
Q What is the net revenue expected at sell-out of the 2013 Lottery?
A: The 2013 lottery will net over $10 million at sell-out.
Q How will the proceeds from the STARS Lottery be used?
A: The proceeds from the 2013 STARS Lottery will be donated to the STARS Society to
help cover direct costs of providing an air ambulance program including wages,
maintenance, fuel, communications, training, insurance and facility rent.
Q If people wish to donate to STARS, or have questions about the
calendar campaign or the address labels, where can they call or send for information?
A: Phone the main switchboard at STARS in Calgary: (403) 295-1811
STARS in Edmonton: (780) 447-5492
STARS in Grande Prairie: (780) 830-7000
Mail: STARS, 1441 Aviation Park NE, Box 570, Calgary AB T2E 8M7
Q Who should be contacted for further information about the STARS Lottery?
A: For further information contact Joan Black in Calgary at (403) 543-2747 or Stride
Management Corp. at 1-888-880-0992.